Citizen Request Portal

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St. James Public Works Department is responsible for the repair and maintenance of water and natural gas distribution systems, waste water collection and treatment systems, storm water conveyance system and street and right-of-way maintenance.

Public Works strives to keep the infrastructure in good operating condition, to provide the best possible service to our residents. If you know of damaged infrastructure or a spot that needs work, please use the link below to access the Mobile311 Citizen Portal. Please provide details of your concern as well as detailed location information.
The Mobile311 Citizen Portal cannot be used to request a Dig-rite. For Dig-rite, please call 1-800-344-7483 or 811. To request electronically, go to www.mo1call.com to request a dig-rite.

DO NOT USE Mobile311 Citizen Portal FORM TO NOTIFY US OF AN EMERGENCY

In case of an emergency during normal working hours (7:30 am to 4:30 pm), please call 573-265-7011. For an after hour emergency please call one of the following numbers:


For Electric, Water or Sewer call 263-0707

For Natural Gas call 265-3777

Click here for Citizen Request Portal

Help Documentation for Citizen Portal